To our customers,
We regret to inform you that we are continuing to experience supply shortages across the entire ZIWI® range. This is due to several challenges ZIWI has faced this year, including the ongoing impact of Cyclone Gabrielle, which devastated our hometown of Napier and the surrounding area in February 2023.
The cyclone caused critical business disruptions, including bringing production to a complete halt at our main air-dried facility for over 6 months.
In total we have lost 30 weeks stock
As a result, our ability to provide a consistent supply of products throughout Europe and the rest of the world, has been severely impacted. The good news is that we are producing again at full capacity, however the current global out of stock situation will take some time to fix.
At the same time, we have been reviewing our recipes and labelling, to ensure they comply with the most recent EU and UK regulations and company registration requirements.
We are doing all we can to bring ZIWI Peak back as quickly as possible. However, realistically we will not be back in stock of the Air dried and canned food ranges until March 2024.
Finally, the team in New Zealand would like to thank you for your patience and loyalty.